Sitemap
Every page, in one place.
The RunPractice website and the product app, all connected. Pick any page to open it.
Company
The story, the plans, and the people.
The SystemThe patient relationship operating system
PricingPlatform and Full-Service options
Full ServicePlatform plus marketing and management
Who It’s ForSix practice types we serve
Case StudiesGenesis Health and Wele Clinic
TeamThe people behind RunPractice
FAQsAnswers across every product
Security and PrivacyHow patient data is protected
Pitch DeckRunPractice in eight slides
Investor DeckThe investor presentation, September 2026
AI Workforce
Six AI employees, one patient record.
AI ReceptionistAnswers every patient and books appointments, 24/7.
AI ConciergePrepares patients before every visit.
AI ScribeTurns the visit into a structured, review-ready note.
AI Follow-UpChecks in after each visit and tracks next steps.
AI RecallBrings patients back on time.
Practice AssistantAnswers from the patient record, for your review.
Digital Infrastructure
The systems the AI employees run on.
Patient PortalAppointments, forms, records, and payments in one place.
SchedulingBooking that flows into your calendar, EHR, and Stripe.
PaymentsPay at booking, cards on file, payment links, receipts, and superbills
Book Your VisitThe patient booking flow: verify, choose a service, pick a time, confirm.
Book a DemoRunPractice’s own booking flow: what to see, a time, your practice.
Thank YouAfter the demo booking: what happens next, calendar files.
TelehealthVirtual visits, fully connected.
Admin PortalOne dashboard for every patient interaction.
EHRAn AI-native EHR for wellness practices
Blog
Notes from independent practices. New article every fortnight.
BlogAll articles, by category
What an AI receptionist does all day (and what it never does)AI at work · Sep 15, 2026
Confirmations beat remindersOperations · Sep 8, 2026
The visit note, written while you listenAI at work · Aug 27, 2026
Direct primary care: the membership math, and the admin that eats itPractice growth · Aug 18, 2026
Follow-up is part of the visitPatient experience · Aug 6, 2026
Before the first AI call: what patients should know, and what consent should sayPrivacy & consent · Jul 29, 2026
Who It’s For
Pages for each practice type.
Legal
Terms, privacy and the agreements behind RunPractice.
Legal CenterEvery legal document, by audience
Terms of ServiceThe agreement for practices
Privacy PolicyHow we collect, use and protect information
Patient Terms of UseFor patients using practice services
Business Associate AgreementHIPAA terms for covered entities
Data Processing AddendumProcessor terms for data outside HIPAA
Acceptable Use PolicyRules for using RunPractice
SMS Terms of ServiceThe text-message program
Cookie PolicyCookies and browser storage
Product
The RunPractice app, as your team uses it. Sample data.
App prototypeSign inStaff sign-in: password or passkey, second step, choose the practice
PatientsEvery patient, searchable and filterable
PendingEverything waiting on a patient or the team: forms, payments, uploads, confirmations
Patient RecordOne calm place for everything about a patient, with Aria
AppointmentsDay, week, and patient-ready visits
TelehealthThe waiting room, who is ready, the call, what happens after
MessagesTexts, portal, website chat and email in one inbox
Forms & consentsSigned forms, templates, automation and audit trails
PaymentsCollected and still due, cards, refunds and receipts
MembershipsPlans, members, renewals and charges for membership clinics
InsuranceEvery patient’s coverage, insurance card and superbills
ReceptionistCalls, texts, and bookings, live
ScribeConsent, record, draft, approve
Follow-UpCheck-ins and next steps after visits
RecallPatients due, overdue, and coming back
ActivityWhat every AI employee did, by day, week and month
KnowledgeWhat the AI employees answer from, guardrails and tests
Practice AssistantAria in a chat: pick a patient, watch the record being read, ask, act
Services & pricingWhat the practice offers: duration, price, payment, delivery and the consent forms each visit needs
SettingsPractice info: name, specialty, phone, locations, hours and team
Patient portal
What patients see: Jordan Lee’s view of Genesis Health. Sample data.
App prototypeHomeWhat needs the patient, next visit, care plan, messages
PendingWhat still needs the patient: sign, upload, confirm, book, pay
AppointmentsBook, move, cancel, join video, reminders
Video visitsGet ready, test your camera, join, what comes next
MessagesAI Concierge answers; medical questions go to the practitioner
Lab resultsResults on release, plain-language notes, home readings
PrescriptionsRefills, status tracking, what you take
Forms & consentsSign, upload, keep copies
PaymentsDue and upcoming, receipts, cards, membership
MembershipYour plan, what it includes, billing, agreement; change, pause or cancel
InsuranceYour plan, your insurance card, superbills and how to claim
My informationContact, health summary, care plan, documents, sharing
FilesEverything on the record; upload and download
PharmacyPreferred pharmacy near home or work, delivery, mail order
Sign inA code by text or email, no password