AI Concierge

Start Every Visit Prepared

RunPractice prepares patients and gives your team one clear pre-visit summary.

No Setup Fee · 30-Day Money-Back Guarantee

Available 24/7

Routine patient requests continue after hours.

Clear Clinical Boundaries

Clinical questions are transferred to your team.

Connected Patient Context

The right information stays with every interaction.

Complete Pre-Visit Coordination.

01

Forms and Consents

Sends the required forms, signatures, and preparation instructions.

02

Automated Follow-Up

Tracks completion and reminds patients about missing requirements.

03

Patient Information

Collects patient-confirmed updates, laboratory records, and requested documents.

04

Pre-Visit Summary

Shows your team what is complete, what changed, and what requires review.

One Patient Checklist. One Team Summary.

What patients complete flows into one organized pre-visit view for your team.

Forms and consents Required forms, signatures, and consents, completed before the visit.

Medications and supplements Patient-confirmed updates to current medications and supplements.

Laboratory records and documents Lab results and requested documents, uploaded by the patient.

Preparation instructions Visit preparation steps, sent ahead and acknowledged by the patient.

Remaining requirements Anything still open, with reminders until it is complete.

Reminders

RunPractice
Keeps It Moving.

Phone, SMS, and email reminders direct patients to complete remaining requirements through the Patient Portal.

Outcomes
76%

Required forms and consents completed.

100%

Visits with the required information ready before check-in.

12 Hrs

Staff follow-up time saved each month.

Start Every Visit Prepared.

RunPractice prepares patients and gives your team one clear pre-visit summary.