Answers Every Patient. Books Appointments. 24/7.
RunPractice handles questions, patient qualification, and appointments using approved information. Clinical questions go to your team.
Complete Front-Desk Coverage.
RunPractice keeps patient communication moving—from the first inquiry through follow-up.
Calls and Messages
Answers approved questions during business hours and after hours.
New-Patient Qualification
Collects approved intake information and guides patients to the right service, practitioner, or next step.
Appointment Coordination
Books, reschedules, cancels, confirms, and reminds patients about upcoming visits.
Verified Patient Support
After identity verification, helps patients with appointments, previous visit information, post-visit instructions, medications on file, forms, plans, and available records.
Payment Support
Directs patients to your secure payment page.
Staff Handoff
Routes clinical, sensitive, or unresolved requests to your team with the full conversation context.
Every Patient Channel. Handled 24/7.
RunPractice qualifies new inquiries, manages appointments, supports verified patients, and routes clinical questions to your team.
Available in multiple languages.
Connected Across Every Agent.
Every agent shares patient context while your team stays in control.
Clear Clinical Boundaries
The AI Receptionist shares approved information and transfers clinical questions to your team.
Complete Visibility for Your Team
See every conversation between your patients and RunPractice agents.
Test the AI Receptionist
Call the live demo line and test a new-patient inquiry, appointment request, verified patient question, or clinical handoff.
Demo only. Do not share patient or sensitive information.
New-patient inquiries qualified.
Appointments booked.
Verified patient requests completed.
Front-desk time saved each month.
* Figures to be confirmed.
See the AI Receptionist in Action.
See how it handles new inquiries, appointments, verified patient requests, and staff handoffs.