The short version
- These companies process customer data, including protected health information, so that we can provide the Services.
- We store and process protected health information in the United States.
- Before we add or replace a subprocessor, we give customers at least 30 days’ notice, as our Data Processing Addendum describes.
1 Current subprocessors
RunPractice uses these subprocessors to provide the Services:
| Vendor | What it does |
|---|---|
| Supabase | Database and hosting |
| Whereby | Telehealth video |
| OpenAI | AI models |
| Stripe | Payments |
| Retell AI | Calls and texts |
They work under contracts that limit how they may use the information and, for protected health information, under business associate agreements where required.
2 Where data is processed
We store and process protected health information in the United States.
3 Changes and contact
We update this page when we add or replace a subprocessor and change the date at the top. Under our Data Processing Addendum, customers get at least 30 days’ notice first and may object on reasonable data protection grounds. Questions: [email protected]. See also our Privacy Policy.
Questions about this document?
Email us at [email protected]. We’re happy to walk you through it.